Dr. Mohans App (Health) | Privacy Policy
Dr. Mohans App (Health) (“Service”, “Dr. Mohans App (Health)”, “we,” “us,” or “our”) collects information from you in order to provide better service and a better user experience. Your privacy is a top priority to us, and this Privacy Policy explains how we collect, use, and protect your information.
If you are resident from any part of the world
SUMMARY
We process your profile data (name, phone number etc.) and information about your device, IP address and location to provide, improve, analyze and personalize the Services for You. We have enhanced our privacy center to provide you with more ability to access and control your data. Subject always to obtaining your prior consent, we may: provide your information to third parties (such as Google and advertising networks) to serve more relevant advertisements or special offers and promotions to You We do not: store or share any personal information of contacts from Your address book or provide reverse number look up of contacts from Your address book.
Information We Collect
We classify collected data into several types. We collect only the minimum needed for functionality, with your informed consent.
Personal Information / Identity Data
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Address (if required for services)
Health, Medical, and Biometric Data
These are particularly sensitive and are collected only with explicit user consent:
- Blood glucose readings
- Hemoglobin A1c
- Insulin dosage or medication data
- Weight, height, BMI
- Blood pressure
- Steps / activity / fitness metrics
- Heart rate (if using a wearable or sensor)
- Diet / food intake logs
- Lab reports / medical test results
- Health history / comorbidities / medication history
- Doctor consultation notes (if user opts in)
Device, Usage & Technical Data
- Device identifiers (e.g., IMEI, device model, OS version)
- IP address
- App version, crash logs, diagnostic logs
- Usage analytics (which screens you visit, features used, timestamps)
- Cookies, local storage, web log files
- Location data (approximate or precise) only if you allow it
Permissions & Other Data Access
We may request the following permissions and access them only for stated purposes:
- Camera / Photos / Media: For taking or uploading health reports / images
- Storage / File access: To save or read stored reports, logs, images
- Location: For delivery routing, home care services, mapping features
- Contacts: If user wants to share or invite contacts; we don’t store entire contact list unless explicitly given
- SMS / Read phone status / Call logs: Only if a feature explicitly requires reading SMS (e.g. for message-based verification). We do not store or upload full message content.
- Bluetooth / Sensor / Health APIs: If integrating with wearables or sensors for health metrics
We will always ask for explicit consent before collecting sensitive data, and the app will clearly state what is being accessed and why.
Why We Collect Data & How We Use It
Each type of data has specific use cases; we do not use data for extraneous purposes.
| Data Type | Purpose / Use | Additional Notes |
| Personal Information | To create your user account, contact you, authenticate, send notifications, respond to support requests | Used for login, password recovery, verifying identity |
| Health & Medical Data | To display your health progress, analytics, generate insights, trend charts, predictions, personalized recommendations, alerts/notifications, sync with devices | For example, blood glucose → to show glucose trends; weight & BMI → to estimate health risks |
| Device / Usage Data | To monitor app performance, detect crashes, usage analytics, usage optimization, UX improvements | Not used to identify you personally unless tied to your user ID |
| Location Data | To route home services, show maps, suggest nearby labs or clinics | Only when permission granted |
| Permissions / Sensor Data | To integrate with wearables or sensors, to allow upload of images/documents | Always optional; user can disable features |
We never use health data for unrelated advertising or marketing (unless user explicitly consents in additional opt-in).
How We Store and Secure Your Data
We take security seriously. Our practices include:
- Encryption in transit: All communication between the app and our servers is via TLS/HTTPS.
- Encryption at rest: Sensitive data (especially health data) is encrypted while stored in our databases or file storage.
- Access control: Only authorized personnel have access per role-based permissions.
- Pseudonymization or anonymization: Where possible, data is stored in a way that detaches it from directly identifying you.
- Regular audits and security reviews: We undergo periodic security assessments and audits.
- Backups & redundancy: Data is backed up securely; we maintain disaster recovery protocols.
- Secure hosting environment: Servers are hosted in data centers with strong physical security and compliance (e.g. ISO, HIPAA-grade where possible).
While we make every effort to secure your data, no system is perfect, and we cannot guarantee absolute security.
Data Sharing, Transfer & Third Parties
Third-Party Service Providers
We may share your data with trusted third parties strictly as required for functionality, and always under data processing agreements requiring confidentiality and security. Examples include:
- Cloud hosting / infrastructure providers
- Analytics providers (e.g. anonymized usage statistics)
- Payment / billing providers (if applicable)
- Health devices / wearable APIs (when you sync device data)
- Partner labs, clinics, pharmacies (for reports, order fulfillment)
We ensure they only receive the minimum data necessary and they abide by confidentiality obligations.
Legal / Regulatory Obligations
We may disclose your information if required by law, court order, or government regulation, or to protect the safety, rights, or property of our users or others.
International Data Transfers
Your data may be processed or stored in countries other than your own (e.g. cloud servers in India or elsewhere). We take legal and technical safeguards (e.g. standard contract clauses) to ensure comparable data protection levels.
Data Retention & Deletion
- We retain your data only as long as necessary to fulfill the purposes described above or as required by law.
- You may request deletion of your account and data at any time via [your support email].
- Upon deletion, your personal and health data will be removed from active systems; certain anonymized or aggregated data may be retained for internal analytics or compliance (without personally identifying you).
Your Rights and Controls
You have rights over your data. Specifically, you can:
- Access / view the data we hold about you
- Update / correct your personal information
- Delete / erase your data (subject to legal or system constraints)
- Withdraw consent to data processing (for features not necessary for core app function)
- Opt-out of non-essential data collection (e.g. analytics, marketing)
- If applicable, rights under relevant data protection laws (e.g. GDPR, if you are in EU)
To exercise these rights, contact us at [support email].
Cookies:
Cookies are very important. Websites use them mainly to check the status of user’s orders on their website. They do not identify users, only their computers. These cookies allow us to manage the state of the order and can provide special offers to the customers. When you access the Service, we collect certain technical information in order to (I) analyze the usage of our sites and services (ii) provide a more personalized experience and (iii) manage advertising. We and service providers acting on our behalf, such as Google Analytics, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information. In some cases, we will associate this information with your user ID number for our internal use.
Your cookie options:
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may limit your user experience as it may stop you from saving customized settings like login information and other personalized preferences. Please note that opting out will not remove advertising from the pages you visit; it will mean that the ads you see may not be matched to your interests.
DISCLOSURE OF PERSONAL INFORMATION:
In addition to the sharing and disclosure of personal information We may disclose personal information if we believe such action is necessary to: 1: comply with the law, or legal process served on us; 2: protect and defend our rights and the enforcement of our agreements; or 3: protect the security and safety of Users or members of the public or other aspects of public importance, provided, of course, that such disclosure is lawful.
INFORMATION SECURITY AND TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES:
Dr. Mohans App (Health) may use cloud-based services and subcontract storage or processing of Your information to third parties located in countries other than Your home country in order to provide the Services, including e.g., the INDIA. Information collected within the India may, for example, be transferred to and processed in a country outside of India, which may not provide the same level of protection for personal data as within India. We adopted a legal mechanism for the international transfer of data to a third party located in a country outside India. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. Dr. Mohans App (Health) has implemented physical, electronic, and procedural safeguards in order to protect the information, including that the information if we collect will be stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
What information we use and how we use it:
- Read phone status and identity:
This permission allows Dr. Mohans App (Health) to recognize an incoming/outgoing call and to switch between the User System interface and call interface or announces/shows the caller’s name while some one is calling; you will identify it without looking to your smart phone. - Read your text messages (SMS or MMS)
We do not save or upload your messages. We use this permission to read your text messages when you search messages in search bar or announce the sender name while some one is send you a message, you will identify it without looking to your smart phone. - Take pictures and videos
This permission allows Dr. Mohans App (Health) to use your device’s camera to take photos / videos and turn ON/OFF Camera Flash. We do not save or upload your photos/videos. - Approximate location (network-based)
This permission allows Dr. Mohans App (Health) to identify and display your location on map or apps installed by anonymous surrounding users and to recommend popular apps based on users’ location. This information is untraceable. - Read your contacts
Dr. Mohans App (Health) does not save or upload your contacts. Permission to access contact information is used when you search contacts in Dr. Mohans App (Health) search bar. - Read calendar events plus confidential information
This information is used only in the Dr. Mohans App (Health) to remind you of your latest calendar events. We do not save or upload any of your calendar information. - Modify or delete the contents of your USB storage
This permission allows Dr. Mohans App (Health) to delete app data (image, text, audio etc..) stored on their SD card. - Read the contents of your USB storage
This permission allows Dr. Mohans App (Health) to view app data (image, text, audio etc..) stored on their SD card. - Set an alarm
This permission allows users to access the device’s alarm through Dr. Mohans App (Health) clock widget. - Find accounts on the devices
Dr. Mohans App (Health) does not recognize or save your account information for any programs. Dr. Mohans App (Health) only detects whether users have a Google account linked with the device which helps us confirm the state of Google Service and provide users with appropriate application download and update methods. - Read Google service configuration
This information is used to acquire advertising ID. Dr. Mohans App (Health) provide users with better advertising service by using such anonymous ID. - Change network connectivity
This permission is used in Dr. Mohans App (Health) settings and notification toolbar, in order to change/check network connectivity. - Connect and disconnect from Wi-Fi
This permission is used in Dr. Mohans App (Health) settings and notification toolbar in order to connect and disconnect from Wi-Fi. - Full network access
This permission is used to access the device’s network for certain functions including receiving update notifications or accessing app classification labels. - View network connections
This permission is used in Dr. Mohans App (Health) settings and notification toolbar, in order to view network connections. - View Wi-Fi connections
This permission is used in Dr. Mohans App (Health) settings and notification toolbar, in order to view Wi-Fi connections. - Access Bluetooth settings
This permission is used in Dr. Mohans App (Health) settings, in order to turn on and off the Bluetooth. - Pair with Bluetooth devices
This permission is used in Dr. Mohans App (Health) settings, in order to pair with Bluetooth devices. - Close other apps
This permission is used in Dr. Mohans App (Health) Boost in order to turn off the back-end apps and make the phone run faster. - Retrieve running apps
This permission is used in Dr. Mohans App (Health) Boost in order to view the running apps. - Run as startup
Dr. Mohans App (Health) will run as startup to provide users with a launcher service. - Draw over other apps
This permission allows the Dr. Mohans App (Health) Free Swipe tab to be displayed as a floating window on other apps. - Control vibration
This permission allows Dr. Mohans App (Health) to make the phone vibrate once after users set the device on vibrate, confirming the setting has been turned on. - Adjust your wallpaper size
This permission allows users to crop Dr. Mohans App (Health) wallpaper to the desired size. - Set wallpaper
This permission allows users to set a selected Dr. Mohans App (Health) image as their wallpaper. - Read sync settings
This permission is used in Dr. Mohans App (Health) power’s save mode, and allows Dr. Mohans App (Health) to recognize whether sync settings are turned on or off. - Toggle sync on and off
This permission is used in Dr. Mohans App Dr. Mohans App (Health) power’s save mode, and allows Dr. Mohans App (Health) to synchronize with the user’s sync settings. - Expand/collapse status bar
This permission is used for the gesture feature of Dr. Mohans App (Health) User System to expand and collapse the status bar. - Install shortcuts
This permission is used to install shortcuts on other launchers, so users can continue to use Dr. Mohans App (Health) related functions. - Measure app storage space
This permission is used to acquire the amount of storage space used by an application. - Modify system settings
This permission is used in Dr. Mohans App (Health) settings, in order to switch or adjust ringtone, vibration and brightness level of the screen. - Read Home settings and shortcuts
This permission is used to acquire the user’s Home settings and shortcuts, in order to maintain user preferences. - Uninstall shortcuts
This permission allows Dr. Mohans App (Health) to delete the shortcuts created by Dr. Mohans App (Health) in other Android launchers. - Photos/Media/Files
Modify or delete the contents of your USB storage Test access to protected storage When user recommends friends to download Dr. Mohans App (Health) by sharing to social network, we need to save an introduction picture to be shared on SD card. We won’t access other file on SD card. - Device & app history
Retrieve running apps We use this information to boost your Android phone effectively, clean your device’s RAM and make your phone speed up in depth. - How we protect your information
We have implemented commercially reasonable technical and organizational measures to protect your personal information from accidental loss and from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, please note that although we take reasonable measures to protect your information, no app, website, Internet transmission, computer system or wireless connection is completely secure. - How we share your information
We may retain third parties to perform services on our behalf and we may collaborate with third parties with respect to particular products or services. These third parties may be provided with access to the information needed to perform their functions, as long as they agree to keep the information confidential. We reserve the right to disclose your information as required by law, when we believe disclosure is necessary to comply with a regulatory requirement, judicial proceeding, court order, or legal process served on us, or to protect the safety, rights, or property of our users, the public or Dr. Mohans App (Health). - Children’s Privacy
We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13. - Changes to the Privacy Policy
Dr. Mohans App (Health) may, in its sole discretion, change this Privacy Policy from time to time, any and all changes will be reflected here and the date new versions are posted will be stated at the top of this Privacy Policy, so please review it periodically.
Contact us
If you have any suggestions, feedback or requests, please contact us by writing an E-Mail at info@drmohans.com
How we protect your information: We have implemented commercially reasonable technical and organizational measures to protect your personal information from accidental loss and from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, please note that although we take reasonable measures to protect your information, no app, website, Internet transmission, computer system or wireless connection is completely secure.
- Children’s Privacy We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13.
- Changes to the Privacy Policy Dr. Mohans App (Health) may, in its sole discretion, change this Privacy Policy from time to time, any and all changes will be reflected here and the date new versions are posted will be stated at the top of this Privacy Policy, so please review it periodically.